National Helpline Opening Hours

                                                                                 Mon-Fri 9am-8pm

                                                                                 Weekends 1pm-4pm                                           

                                                                                                              FREEPHONE 0808 802 6161






Welcome to Cruse Scotland

"We are Scotland's Bereavement Charity

 We are here to listen when you feel ready to talk"

Please note that due to the COVID-19 pandemic we are able to offer telephone and video support. If you are a current client or on a waiting list someone will be in touch to discuss this with you.

Our helpline will remain open during the hours advertised above.



During the COVID-19 pandemic we are facing a tragic loss of life, often under very difficult circumstances.

Bereaved people may have to deal with increased trauma, and may be cut off from some of their usual support network. Those who are already struggling with bereavement, or whose relatives or friends die through other causes will also be affected.

During this time Cruse Scotland can offer support following any bereavement by calling our helpline (details of opening hours etc are at the top of this page.) or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. Any further support required will be offered by telephone using our secure Call Handling Service.

For more details on the subjects below click on the link and you’ll be taken to a new page

Anger and blame

Children and young people

Coping with talk of death and dying

Feeling your bereavement is not a priority

Funerals and memorials

Grief and isolation

Grief and trauma


What to say if someone is grieving


CBCS Leaflets

Check out our key leaflets - you may find that what you are experiencing is normal for someone who is grieving.

Volunteer Opportunities

Training Opportunities

CBCS offers a number of courses that are currently run on a 'demand led' basis.

We are currnetly looking for helpline volunteers. If you are interested please click here for information regarding the role and here for an application form.


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