National Helpline Opening Hours

                                                                                                                            Mon 10-8

                                                                                                                            Tues 10-8

                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Wed 10-8

                                                                                                                             Thurs 10-9

                                                                                                                         Fri 10-4

                                                                                  0845 600 2227

                                                                                 (calls cost 5p per minute plus your

                                                                                                                                            phone company's access charge)

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Cruse Bereavement Care Scotland’s services are delivered throughout a network of approximately 270 volunteers located in the main population areas of Scotland. Our volunteers come from varied backgrounds and each brings their own experiences and expertise to their respective roles within the organisation. A significant number of our bereavement volunteers have themselves received support from CBCS.

Last year our volunteers helped us…

    •  answer over 12,000 calls on our National helpline,
    •  provide one-to-one support to over 3,500 people,
    •  support over 200 children and young people,
    •  through over 37,000 hours of volunteer service…


…enabling us to continue to support bereaved people as we have done over the last 12 years.

Volunteering opportunities

We are currently have the following volunteering opportunities:

Our National Helpline, based in Glasgow and offering immediate support to bereaved people, is currently looking for volunteers. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Face-to-face client work - We are also keen to recruit volunteers for this important work and would usually expect those interested to be trained to COSCA certificate level in Counselling Skills. Should you be interested but not have this qualification, there are many universities and colleges running this course. We would then provide you with the opportunity to go on our COSCA accredited Specialist Course in Bereavement and Loss.  After successful completion of this, you would be able to support bereaved people - as individuals, through bereavement groups, or through telephone support.

Behind the Scenes - As well as those who work directly with bereaved people, we are always looking for volunteers to help in the running of a region or team; this could involve fundraising activities, organising publicity, administration, or being part of a management committee.

We are always delighted to speak to anyone who would like to find out more about volunteering with Cruse Bereavement Care Scotland. Most of our opportunities are within our local teams, although there are administrative opportunities in our Headquarters in Perth. Please contact Sue on 01738 444178 orThis email address is being protected from spambots. You need JavaScript enabled to view it.for more information.