National Helpline Opening Hours

                                                                                                         Mon 10-8

                                                                                                         Tues 10-8

                                                                                                         Wed 10-8

                                                                                                         Thurs 10-8

                                                                                                         Fri 10-4

                                                                                                                                                                                                                                          0845 600 2227

                                                                                                                                                                                                                                                 (calls cost 5p per minute plus your

                                                                                                                                                                                                                                                                                                                                                                                                                                       phone company's access charge)

                                                                                                                HELPLINE OPEN 10-4 23/24,27,30 /31 DEC AND 3RD JAN  WEBCHAT CLOSED 21/26/28 DEC, 2/5 JAN                        WEBCHAT OPENING HOURS

                                                                                                                                                                                     

Thurs 10-1 & Sat 2-5pm

                                                                                                                                                                                                                                                                                                                                                                                        

twitter iconfacebook icon

Volunteering Opportunity


Cruse Bereavement Care Scotland is seeking enthusiastic and compassionate volunteers to answer telephone calls to our National Helpline.

Applicants should have excellent listening skills and the ability to put people at ease on the telephone. They should be able to keep a level head when dealing with distressing, angry or difficult calls.

Full training will be given - volunteers will be expected to take part in ALL of the training dates before undertaking this role. 

We ask that all helpline volunteers commit to at least one 3.5 hour shift per wek. This includes daytime, evenings and weekends.

Please contact Michaela on 01734 444 178 or This email address is being protected from spambots. You need JavaScript enabled to view it. for an information pack. Click here for more information