National Helpline Opening Hours

                                                                                 Mon-Fri 9am-8pm

                                                                                 Weekends 1pm-4pm                                           

                                                                                                              FREEPHONE 0808 802 6161






Welcome to Cruse Scotland

"We are Scotland's Bereavement Charity

 We are here to listen when you feel ready to talk"

Please note that due to the COVID-19 pandemic we are able to offer telephone and video support. If you are a current client or on a waiting list someone will be in touch to discuss this with you.

Our helpline will remain open during the hours advertised above.






Our Support Helpline is 0808 802 6161

- a single number, no matter where you live
or click here to read about how we can support you.

Everyone experiences bereavement at some stage in their life – whether it’s the death of a parent, a loved one, a friend or a child. The experience often means that our lives will never be the same again. Sometimes the feelings – despair, loneliness or even guilt – may overwhelm us, so much so that we need help. In time, and with support, we can work through such feelings and learn to live with our loss. 

At Cruse Bereavement Care Scotland (CBCS) we’re here to help you through this difficult time. We’re able to listen – offering an impartial ear with no agenda – or we can support you via one-to-one counselling sessions where you can work through your grief. Or it may be that you need reassurance that other people have been through a similar experience – indeed it might be helpful to read about other people who have been bereaved and hear how they’ve coped. Please be assured that all our services are offered to everyone free of charge.

Who Are We?

We are a charity, staffed by volunteers, to give bereavement support to people throughout Scotland. We have teams in the major population areas plus we are able to provide support across the country by phone.
Founded in 1959, Cruse gradually developed into a volunteer counselling service. The first branch of Cruse in Scotland opened in the late 1960s and by the mid ‘90s there were 28 branches north of the border. Cruse Bereavement Care Scotland (CBCS) was set up on 11 April 2001 as a fully independent Scottish charity, working in a federal relationship with other parts of Cruse.

We rely on grants and donations to fund this important work but also give those we help the opportunity to contribute. Why not make a donation so that we may continue to help those struggling with their grief and to reach out to even more people who need our help?



Read more



CBCS Leaflets

Check out our key leaflets - you may find that what you are experiencing is normal for someone who is grieving.

Volunteer Opportunities

Training Opportunities

CBCS offers a number of courses that are currently run on a 'demand led' basis.

We are currnetly looking for helpline volunteers. If you are interested please click here for information regarding the role and here for an application form.


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